A question about our products? We are here to help.

A problem with an order? Let us know right away, we’ll do our best to make it right.

Any other reason you may wish to talk to us? We are happy to listen and will do our best to answer, if not quite at the speed of light, at least as soon as we can.

Just send us an e-mail at

cute comet drawing Greaterskies

Where are we located?

The GreaterSkies team is located in Cambridge, UK and Barcelona, Spain.

Customer service is in Cambridge and answers email on GMT time. When it’s afternoon for us, it will be early morning in the Americas; by the time the sun goes down on the Pacific Rim, we are about to get up.

Other ways to find help

Not sure how things work to order your personalised product? This page explains how to customise your star map.